Elevate your Digital Workplace

Drive Adoption, Engagement & Governance

NGAGE Intelligence is the enterprise-class analytics platform that’s built for the modern Digital Workplace. It will enable you to drive Adoption, Engagement and Governance across multiple Knowledge Management, Communication, Collaboration, and AI tools.

We offer best-of-breed point solutions for SharePoint Online, Microsoft Teams, Microsoft 365 Copilot, Copilot Studio, HighQ, Infodash and Klapper. And the extensibility to track virtually any custom or third-party product.

And with NGAGE you can combine, compare and contrast all this data to create unique insights into when and how well people are using your digital workplace to drive their personal and collective productivity.

NGAGE Intelligence Platform

The Ultimate Analytics Platform for understanding User Behavior in the Digital Workplace

Artificial Intelligence

With NGAGE you can take control of the AI revolution unfolding within your firm. It will report on adoption and performance, within and across Practice Groups, of Copilot Personal Assistants and multiple Agents built using Copilot Studio and Klapper.

Sentiment & Opinion

Our solution applies Azure AI Services to data sampled from your Messaging and Collaboration environment. It's a truly transformational tool that allows leadership teams to literally see how their organization is feeling. And why.

Intranets & Client Portals

No matter how heavily customized and whether you're building on SharePoint Online, Infodash or HighQ we deliver an outstanding analytics experience for KM and Communication teams.

Custom & Third-Party Apps

We love it when customers take advantage of NGAGE's extensibility. Ask us about providing analytics for any custom or Third-Party application and the answer will almost certainly be 'yes'.

Messaging & Collaboration

We have a comprehensive analytics solution for driving engagement, productivity and ROI in Microsoft Teams and Outlook based environments. It's the heart and soul of your digital workplace. You need to manage it.

NGAGE Intelligence Solutions

Best-of-breed Point Solutions for each element of your Digital Workplace

NGAGE for SharePoint Online

NGAGE gives you comprehensive behavioral analytics in relation to all out-of-the-box SharePoint Online features. But, critically, it can also report on the custom and third-party components you’ve added to provide a sophisticated, high-value experience for your users. One that SharePoint alone cannot. For example, NGAGE can track all interactions with any custom Web Parts you’ve built using SPFx.

And, if you’re working with Infodash, we have a dedicated solution. And maybe you’ve added your own Guided Search functionality? In which case we can deliver exceptional insights.

NGAGE for Microsoft Teams

NGAGE gives you all the metrics and insights you need to understand, improve and sustain your organization’s adoption of and engagement with Microsoft Teams.

It reports on all user interactions with Calls, Meetings, Private Messaging and all in-Channel features. It also tracks sharing, viewing and downloading of associated files in SharePoint Online.

NGAGE for AI

NGAGE for Copilot/Klapper/Infodash allows senior teams to visualize and steer how their AI strategy is unfolding across their organization. While giving individual product owners the granular data they need to drive adoption and performance and governance.

Our solution spans M365 Copilot Personal Assistants and any AI Agents – both Conversational and Trigger that have been designed and published using Copilot Studio, Klapper and/or Infodash. And please note it’s extensible to track any AI toolset.

NGAGE for Infodash

Infodash, built on top of Microsoft SharePoint Online, provides a comprehensive toolset to help your employees connect, collaborate and stay productive, regardless of where they’re physically located.

NGAGE and Infodash have partnered to provide a comprehensive out-of-the-box Behavioral Analytics experience that spans both Infodash-specific and generic SharePoint functionality.

NGAGE for HighQ

NGAGE gives you all the metrics and insights you need to understand, improve and sustain your organization’s adoption of and engagement with your firm’s Thomson Reuters HighQ instance.

It reports on all content interactions with your Sites – be they for Client Matters, Internal projects, Practice Groups or Departments. So you always know who is contributing and how. And who isn’t. And so you can navigate towards the gains in client satisfaction, efficiency and Knowledge Management that HighQ promises.

NGAGE for Sentiment Analysis

NGAGE can provide uniquely deep insights into the state of your organization using Sentiment Analysis and Opinion Mining. And, no, it doesn’t involve surveys.

Because it uses Artificial Intelligence (AI) to interpret the thousands of conversations that are happening every day inside your organization in Microsoft Teams and Outlook. And that’s where your organization expresses itself.

About NGAGE Intelligence

Founded in 2013, NGAGE Intelligence is an independent software vendor. We develop and support analytics solutions for driving the adoption, engagement and governance of modern Digital Workplaces. We are headquartered in Atlanta, GA and have operations in the UK and India. We operate across the professional and financial services sectors, especially focused on the needs of large Law Firms.

We’re a Microsoft AI Cloud Partner and also team with leading legal technology companies including Thomson Reuters, Infodash, Fireman and KL Software Technologies.

We are committed to constant innovation. To enterprise-class products with scalability and reliability. To providing exceptional customer support. And, with our platform’s ‘private cloud’ architecture, to the highest levels of security.

Why Choose Us?

  1. A Strategic Investment in your Digital Workplace
    You might well start with single point solution. Perhaps, with NGAGE for SharePoint Online or NGAGE for Microsoft Copilot. But that single solution brings with it all the potential of the underlying NGAGE Analytics platform.

  2. Empowering, Self-Service Analytics
    NGAGE leverages its own sophisticated permission management facilities and Microsoft Power BI features to deliver richly visual, self-service reporting experiences tailored to the specific requirements of multiple, diverse audiences.

  3. Leader in the Legal Industry
    NGAGE Intelligence operates across the Professional and Financial Services sectors. But it is especially focused on Legal. We have more than a decade of experience working with AM Law 200 firms.

  4. Secure, Enterprise-Class Architecture
    The NGAGE Intelligence platform is hosted securely in your own Azure subscription. It uses several Azure’s PaaS (Platform as a Service) features to capture and process data about each target application and how it is being used.

Be Measurably More Successful

Interested in a specific point solution? Want to discuss the strategic potential of our NGAGE Intelligence analytics platform? Please do get in touch. You’ll find us very responsive.